It was just another day for Chelsea Oaks from Aurora, Colorado, until she realized her Siamese cat, Pyro, was missing. Surveillance footage revealed an Amazon delivery driver picking up Pyro and driving away. The driver was seen dropping off a package at Chelsea's front door and then focusing on Pyro, who was roaming around outside. The driver bent down by a boat in the yard, picked up the cat, and drove off.
The Emotional Turmoil
Chelsea was distraught and angry when she discovered what had happened. "I started yelling and cussing and yelled for my mom. I was like, 'Mom, the Amazon guy took Pyro; they stole Pyro!'" she said. Chelsea immediately contacted Amazon for answers.
Amazon's Response
Amazon initially offered a $200 gift card for flyers to help find Pyro and assured Chelsea that they were "actively working on trying to get further information on Pyro's whereabouts." However, Chelsea claimed that Amazon later told her they didn't know who the driver was. Amazon stated that the driver had taken the cat, believing it was their friend's missing pet.
Pyro's Mysterious Return
A week later, Pyro returned home. Chelsea heard a loud meow and saw a "white shadow" walking up to her. She was overjoyed but also puzzled. Surveillance footage showed headlights at the end of the street, but the car never came up the street. "I mean, I'm happy he's home, but I'm also worried; he's not the same," Chelsea said.
The Aftermath
Pyro was in bad shape upon his return. He was famished, limping, and his eyes were sensitive to light. Chelsea said, "You could see every single vertebrae in his back, his sides were sunk in, you could see his ribs, you could see his hip bones." She believes Amazon should take responsibility for the situation and cover the $1,000 vet bill.
Amazon's Final Statement
In a statement to Inside Edition Digital, an Amazon spokesperson said, "We're thankful Pyro has made it back home. We've apologized to the customer for this unfortunate misunderstanding and are working directly with them to help with any additional support needed."
Lingering Questions
While Pyro is back home, questions remain. Why did the driver take the cat in the first place? What happened to Pyro during the week he was missing? And will Amazon take full responsibility for the actions of their driver? Only time will tell.